Here we will try to address the most frequently asked questions by our users. 
                          If you do not see an answer to your questions here, Send us your questions.


Can I download the program and install it?
No, SolutionForMail.com iis a hosted application, like Hotmail. It is used online, by logging in with a username (e-mail address) and password at www.SolutionForMail.com.

What software do I need to use SolutionForMail.com?
Any Windows PC with Microsoft Internet Explorer version 5, or higher. No downloads or plug-ins are required. Some advanced editor functions will only be available when running Internet Explorer 5.5 or higher. Internet Explorer 7 can be downloaded free from www.microsoft.com or www.tucows.com. In Internet Explorer you can check the version of your browser under the Help > About menu.

Will I know when there are new subscribers (and 'un'subscribers)?
Yes. In the SolutionForMail reporting tools, the number of un/subscribers are available per week, month and year, as well as per mailshot sent. If you need reporting tools, Please us to setup for you.

Do you sell e-mail address lists?
No. Your address lists, or your login e-mail address lists will never be disclosed to third parties. Read our Privacy policy for full details.

Are stored newsletters, images and mailing lists secure?
SolutionForMail.com is hosted at a large data center in USA and China. Our hosting providers have a state-of-the-art network operation center providing full security, firewalling, backup, and multi-tier, redundant high-speed network connections. Our Privacy Policy strictly precludes us from providing personal data to any third party.

How do I know if e-mails that I sent out were actually opened?
SolutionForMail.com provides statistics of sent newsletters and reports the percentage of e-mails opened per mailshot, how many were sent, how many website click-throughs were generated, and who clicked on what links and who actually opened the email. We even enable you to generate or export these addresses as a separate list so that you can target your users based on their click behavior.If you need statistics, Please us to setup for you.

Who can I contact should I have questions?
You can contact a marketing specialist by emailing to Support@SolutionForMail.com